Returns

Returns & Other Concerns

Unused merchandise may be returned within 30 days of receipt for a full product refund less any shipping costs associated with the order. You MUST contact us prior to returning any items.

Unauthorized returns or returns sent without prior communication may be refused. Please open your items when they arrive. If you get an item and leave it unopened for more than 30 days we cannot help you with a return or refund. If you want to stock up and buy multiple items please check them when you receive them.

We cannot be responsible for items after 30days as we have no control over storage conditions. So please check your items.

We want to help you get the most out of the items we provide and we are here to offer quick support in the event that anything you receive falls short of your expectations. If you have a concern, or are simply trying to get the most out of a product and need some questions answered, we are here to help: Support@PhoenixShaving.com

Returns on orders that qualified for free shipping: If you total order value after returns falls below the free shipping threshold we will deduct the cost of shipping from your refund.

Our street address is:

Phoenix Shaving
112 N Marshall ST
Casa Grande, AZ 85122

** We will work with you on any issues that may arise with the quality of a product or any other situation that needs our attention. The best way to deal with any issues is to contact us directly. This will give us the opportunity to provide you with hassle-free, courteous service that wastes as little of your time as possible.

We ask that you bring all concerns or issues to our attention directly via email at Support@PhoenixShaving.com.